Project Brief
SVT has gone from a broadcasting company to finding itself in a situation of change where new streaming services compete for their content. Their systems however were not built for this new streaming-reality and new ones have been added throughout the years making the current program planning complicated.
Linnea has worked as a service designer to suggest a possible future forward. Focus on creating a seamless digital experience for the future of screening rights and tableau planning. Linnea carried out observations, interviews, user journeys, and impact mapping. Data from user journeys and impact mapping have been used in the management team, leading to a decision to procure a new system. Linnea was part of a core team with a project manager, a business developer, en architect, and a system manager.
A user journey through the planning system of today.
Due to the nature of the project details are blurred.
Methods:
- Workshops
- Interviews
- User Journeys
- User Stories
- Impact Mapping (Effektkartläggning)
- Wireframes
- User testing
Tools:
- Figma
- Miro
- Adobe Photoshop
Impact Map (Effektkarta) of stakeholders of the project, including problems, quotes, and opportunities.
Due to the nature of the project details are blurred.
Project outcome
Her work led to a great understanding within the company of the challenges of today,
resulting in a significant budget to develop a new system.
resulting in a significant budget to develop a new system.
